Introduction
Excel Training Canada ("we", "us", or "our") operates the lesnaya-morkovi.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Subscribe to our training programs
- Fill out contact forms
- Sign up for our newsletter
- Participate in online courses
- Contact us for support
This information may include:
- Name and contact information (email, phone number, address)
- Professional information (job title, company, experience level)
- Payment information (processed securely through third-party providers)
- Course progress and completion data
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and location information
- Browser type and version
- Device information
- Pages visited and time spent on site
- Referring website information
How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide Excel training services and support
- Communication: To respond to inquiries and send course updates
- Improvement: To enhance our website and training programs
- Marketing: To send newsletters and promotional materials (with consent)
- Legal Compliance: To comply with applicable laws and regulations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in our operations
- Legal Requirements: When required by law or to protect our rights
- Business Transfer: In the event of a merger or sale of our business
- Consent: When you have given explicit consent for sharing
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security assessments
- Limited access to personal information
- Employee training on data protection
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: To understand website usage patterns
- Marketing Cookies: To deliver relevant advertisements
You can manage cookie preferences through our cookie consent banner or your browser settings.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request copies of your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data
- Opt-out: Unsubscribe from marketing communications
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Course records: 7 years for certification purposes
- Marketing data: Until you unsubscribe
- Support inquiries: 2 years after resolution
- Website analytics: 2 years
International Data Transfers
Your information may be transferred to and stored in countries outside of Canada. We ensure appropriate safeguards are in place to protect your data during international transfers.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our website
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Governing Law
This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.